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Welcome to EASTON Shop at bowsandgear.com. These Terms and Conditions govern your use of our website and purchases of our premium archery equipment. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are available to customers worldwide, excluding Asia and certain remote locations. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of EASTON Shop or our suppliers and is protected by international copyright laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Range

We specialize in high-quality archery equipment including:

  • Compound bows from leading brands (Bowtech, Darton, Elite, Hoyt, Mathews, Mybo, Oneida Eagle)
  • Bow cases and protective gear (arm guards, chest guards)
  • Archery accessories (fletchings, plastic vanes, arrow cases)
  • Materials (aluminium, carbon fiber components)

2.2 Product Descriptions

We strive for accuracy in product descriptions and specifications. However, minor variations may occur. Images are for illustrative purposes and actual products may differ slightly.

3. Ordering and Payment

3.1 Order Process

All orders are subject to availability. By placing an order, you make an offer to purchase which we may accept or decline at our discretion.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You confirm that the payment method used is yours or you have authorization to use it.

3.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions or supplier changes.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

  • Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available on orders over £50 via EMS (15-25 business days after dispatch)

4.3 International Orders

Customers outside the UK may be subject to customs duties and taxes, which are the customer’s responsibility. Delivery times may vary due to customs processing.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery, provided they are:

  • Unused and in original condition
  • In original packaging with all tags attached

5.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Arm Guards & Chest Guards (worn protective gear)
  • Fletchings (custom-cut components)
  • Plastic Vanes (consumable items)

5.3 Return Process

  1. Email [email protected] within 15 days of receipt
  2. Include your order number and reason for return
  3. Wait for return authorization and instructions
  4. Ship items to: EASTON Shop Returns, 85 Regent Rd, Salford, GB CH7B 8XS, United Kingdom

5.4 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping costs are non-refundable unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, complete information when creating an account and placing orders. Notify us immediately of any changes.

6.2 Product Use

Archery equipment requires proper training and safety precautions. You assume all responsibility for proper use and safety compliance.

6.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s operation
  • Make false or fraudulent orders

7. Liability Limitations

7.1 Product Liability

EASTON Shop is not liable for:

  • Improper use of archery equipment
  • Personal injury or property damage resulting from product use
  • Any consequential or incidental damages

7.2 Website Availability

We strive to maintain continuous website availability but are not liable for temporary outages or technical issues beyond our control.

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact Information

For questions about these Terms or our products:

EASTON Shop
85 Regent Rd
Salford, GB CH7B 8XS
United Kingdom
Email: [email protected]